TERMS & CONDITIONS

1. Information We Collect

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We may collect the following types of information:

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Personal Information: Your name, email address, phone number, shipping address, billing address, and any other information you voluntarily provide to us.

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Account Information:Your username, password, and order history.

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Payment Information: We use secure third-party payment processors to handle payment transactions. We do not store your credit card details directly.

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Usage Information:Your IP address, browser type, device information, pages visited, and time spent on our website.

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Cookies and Tracking Technologies:We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic.

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2. How We Use Your Information

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We use your information for the following purposes:

Order Processing and Fulfillment: To process your orders, ship products, and provide customer support related to your purchases.

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Account Management:To create and manage your user account.

Marketing and Promotions:To send you promotional emails and newsletters about new products, offers, and events (you can opt out of these communications at any time).

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Website Improvement:To analyze website usage and improve the user experience.

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Legal Compliance:To comply with applicable laws and regulations.

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3. How We Protect Your Information

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We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

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Encryption: We use secure socket layer (SSL/TLS) encryption to protect data transmitted between your browser and our website.

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Data Storage: Your data is stored on secure servers with restricted access.

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Third-Party Security: We work with reputable third-party service providers who have robust security measures in place.

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4. Sharing Your Information

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We may share your information with the following third parties:

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Service Providers: We share information with service providers who assist us with payment processing, shipping, marketing, and other essential services. These providers are contractually obligated to protect your information.

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Legal Requirements: We may disclose your information if required by law or legal process.

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5. Your Rights

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You have the following rights regarding your personal information:

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Access: You have the right to request access to the personal information we hold about you.
 

Correction: You have the right to request the correction of any inaccuracies in your personal information.

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Deletion: You have the right to request the deletion of your personal information (subject to certain exceptions).

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Opt-out:You have the right to opt out of receiving marketing communications from us.

 

To exercise these rights, please contact us at Helloylcollectives@gmail.com

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6. Cookies and Tracking Technologies

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We use cookies and similar technologies to collect information about your browsing activity on our website. You can manage your cookie preferences through your browser settings.

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7. Children's Privacy

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Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

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8. Changes to This Privacy Policy*

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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

Helloylcollectives@gmail.com